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Children's Health Partners

Privacy Policy

Website Privacy Policy

Last Updated: 6/3/2024

This Privacy Policy governs the manner in which Connexin Software, Inc. dba Office Practicum collects, uses, maintains and discloses information collected from you as a visitor (each, a "User") to a Office Practicum, NextStep Solutions, Remedy Connect OP Site or other web- or cloud-based sites offered by Office Practicum (collectively, "OP Site(s)"). This privacy policy also applies to any products and services available through Office Practicum portals, affiliate websites, or forums, or services offered by Connexin Software, Inc. dba Office Practicum (collectively, "OP Service(s)").

We may collect information from Users in a variety of ways, including, but not limited to, when Users visit, access, register, fill out a form, or otherwise use OP Sites or OP Services. Users may be asked for, as appropriate, name, email address, mailing address, phone number, company name, etc. ("personally identifiable information"). We will collect personally identifiable information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from accessing, using, or otherwise engaging in related activities with the OP Sites and OP Services.

We may also collect non-personally identifiable information about Users whenever they interact with OP Sites and/or OP Services. Non-personally identifiable information may include the browser name, the type of computer and technical information about Users' means of connection to OP Sites and OP Services, such as the operating system and the Internet provider(s) utilized and other similar information.

OP Sites and OP Services may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users can find specific information about how we use such technologies and how you can refuse certain cookies in the Cookie Notice. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the OP Sites and OP Services may not function properly.

Office Practicum may collect and use Users' personal information for the following purposes:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • As needed to provide access to, and proper use of, the OP Sites and OP Services such as technical support or help desk information.
  • Information you provide helps us respond to your customer service requests and support needs more efficiently and/or to carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
  • We may use individual activity or information in the aggregate to understand how our Users as a group use OP Sites and OP Services or personalize user-experience. We may use feedback you provide to improve our products and OP Sites and OP Services.
  • We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. By providing an email address or other contact information, you opt into our mailing list, and will receive emails that may include company news, updates, related product or OP Sites and OP Services information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  • Office Practicum may also share your personal information with its third-party service providers (such as its hosting partners) to provide the necessary hardware, software, networking, storage, and other OP Sites we use to operate the OP Site and maintain a high-quality user experience.
  • In addition to the purposes described above, we disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
  • To our subsidiaries and affiliates or to a buyer or other successor in interest.
  • To fulfill the purpose for which you provide it. [For example, if you give us an email address to use the "email a friend" feature of our Website, we will transmit the contents of that email and your email address to the recipients.]
  • For any other purpose disclosed by us or otherwise with your consent.